Privacy policy

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Privacy policy

Communication via email

The emails received on behalf of ASS. DE PROGRAMES EDUCATIUS OPEN EUROPE and their attachments are intended exclusively for their recipient and may contain confidential information subject to professional secrecy. Reproduction or distribution is not permitted without the express authorization of ASS. DE PROGRAMES EDUCATIUS OPEN EUROPE. If you are not the final recipient of any of our communications, please delete it and inform us at info@openeurope.es. We inform you that we process your personal data for administrative, accounting, and tax management, to maintain communication with our contacts, and to send you commercial communications about our products and/or services. The data provided will be retained as long as the commercial relationship is maintained or for the years necessary to comply with legal obligations. Data will not be transferred to third parties except in cases where there is a legal obligation. We inform you of the possibility of exercising the following rights regarding your personal data: right of access, rectification, deletion or erasure, limitation, opposition, portability, and the withdrawal of previously given consent. To do so, you can send an email to info@openeurope.es. The interested party may contact the competent Data Protection Authority to obtain additional information or file a complaint. If you do not wish to receive our information, please contact us by sending an email to info@openeurope.es.

Identification data: ASS. DE PROGRAMES EDUCATIUS OPEN EUROPE, G-55626931, c/ de Boule, núm. 3, 43201, Reus, Tarragona. Phone: 877001000

The Owner informs you about its Privacy Policy regarding the treatment and protection of personal data of users that may be collected through data collection forms on the website: https://www.openeurope.es or other means (for clients or potential clients in specific forms outside the website).

In this sense, the Owner guarantees compliance with the current regulations on the protection of personal data, reflected in Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights (LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons (GDPR).

Principles applied to data processing

In processing your personal data, the Owner will apply the following principles in line with the requirements of the new European data protection regulation (GDPR). Principle of lawfulness, fairness, and transparency: The Owner will always require consent for the processing of personal data, which may be for one or more specific purposes, about which the Owner will inform the User in advance with absolute transparency and explicitly.

Principle of data minimization: The Owner will request only the data strictly necessary for the purpose or purposes for which it is requested.

Principle of limitation of storage time: The Owner will keep the personal data collected for the time strictly necessary for the purpose or purposes of the processing. The Owner will inform the User of the corresponding retention period according to the purpose. In the case of subscriptions, the Owner will periodically review the lists and delete records that have been inactive for a considerable time.

Principle of integrity and confidentiality: The personal data collected will be treated in a way that ensures their security, confidentiality, and integrity. The Owner will take the necessary precautions to prevent unauthorized access or misuse of the data of its users by third parties.

Basic Information on Data Protection
Controller:
ASS. DE PROGRAMES EDUCATIUS OPEN EUROPE
Purposes:
Management of clients and potential clients. Responding to inquiries and providing information about courses and services. Sending commercial communications and our Newsletter. Managing and addressing claims related to exercising data protection rights.
Legal Basis:
Consent of the data subject. Execution of a contract. Legitimate interest of the controller. Compliance with a legal obligation.
Recipients:
No data transfers are planned for “potential clients” or for data collected through various forms on the website: Contact, inquiries, information about courses, Newsletter, etc. For “clients and students,” data will only be shared with:Persons or entities directly related to the controller and necessary for providing the service. Companies and/or entities within the group, as well as entities and bodies with which there is a legal obligation.
Rights:
You have the right to access, rectify, and delete your data, as well as other rights detailed in additional information, which you can exercise by contacting the controller at: info@openeurope.es
Source:
The data subject.
Additional Information:
You can consult additional and detailed information about Data Protection at the end of this document.

Additional Information

Who is responsible for processing your data?

Identity: ASS. DE PROGRAMES EDUCATIUS OPEN EUROPE.
NIF/CIF: G-55626931
Postal Address: C/De Boule nº3, 43201, Reus, (Tarragona).
Phone: 877 001 000
Email: info@openeurope.es

For what purpose do we process your personal data?

At ASS. DE PROGRAMES EDUCATIUS OPEN EUROPE, the website owner, we process the information provided by interested parties for the following purposes:
CLIENTS AND STUDENTS: Perform administrative, accounting, and fiscal management of requested services/products or courses, as well as send commercial communications about our products and services.
POTENTIAL CLIENTS AND WEB CONTACTS (Data collected through the various forms on the website: Contact, Inquiries, Course Information, Newsletter…): Manage potential clients who have shown interest in our products and/or services, as well as other commercial contacts, and send commercial communications, including electronically.
SUPPLIERS: Perform administrative, accounting, and fiscal management of contracted services and/or products, as well as manage contact persons.
RIGHTS CLAIMANTS: Manage and address the requests of claimants exercising the rights established under data protection regulations.

How long will we retain your data?

  • The data will be retained as long as the data subject does not request its deletion (Maintenance of the commercial relationship) and, if applicable, during the years necessary to comply with legal obligations, for CLIENTS (Students) AND SUPPLIERS.
  • As long as the data subject does not request its deletion, for POTENTIAL CLIENTS AND WEB CONTACTS (Data collected through the various forms on the website: Contact, Inquiries, Course Information, Newsletter, etc…).
  • The data will be retained for the time necessary to resolve claims, for RIGHTS CLAIMANTS.

What is the legal basis for processing your data?

We indicate the legal basis for processing your data:
Consent of the data subject: Sending commercial communications, including electronically (GDPR, art.6.1a. LSSICE, art.21) to POTENTIAL CLIENTS AND WEB CONTACTS (Data collected through the various forms on the website: Contact, Inquiries, Course Information, Newsletter, etc…), Execution of a contract: Fiscal, accounting, and administrative management of CLIENTS (Students) AND SUPPLIERS (GDPR art.6.1b). This refers to a contractual relationship governed by private law. – Execution of pre-contractual measures at the request of the data subject: Address requests received. – Legitimate interest of the controller: Sending commercial communications, even electronically (GDPR Recital 47, LSSI art. 21.2) to CLIENTS and managing professional contact data. (LOPDGDD art.19. GDPR art.6.1.f) for SUPPLIERS. – Compliance with a legal obligation: Manage and address the requests of claimants exercising the rights established under data protection regulations (art. 6.1c) for RIGHTS CLAIMANTS.

To whom will your data be disclosed?

The data of CLIENTS (Students) AND SUPPLIERS may be disclosed to: Organizations or persons directly related to the controller, such as service providers with whom the appropriate service provision contract exists, as prescribed by art.28 of GDPR EU. Banks and savings banks, Advisory firms, Companies and/or entities within the group, Entities, and bodies where there is a legal obligation (Tax Administration…).
For data of POTENTIAL CLIENTS AND WEB CONTACTS (Data collected through the various forms on the website: Contact, Inquiries, Course Information, Newsletter, etc…), no disclosures will be made. RIGHTS CLAIMANTS: to Supervisory Authorities, Public Administration bodies, and the Ombudsman, where applicable, for the purpose of managing potential responsibilities.

Are data transfers to third countries planned?

No data transfers to third countries are planned.

What are your rights when you provide us with your data?

Anyone has the right to obtain confirmation as to whether ASS. DE PROGRAMES EDUCATIUS OPEN EUROPE is processing personal data concerning them or not.

Interested parties have the right to access their personal data, as well as request the rectification of inaccurate data or, where applicable, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, interested parties may request the restriction of the processing of their data, in which case we will only retain them for the exercise or defense of claims.

In certain circumstances, and for reasons related to their particular situation, interested parties may object to the processing of their data. In such cases, ASS. DE PROGRAMES EDUCATIUS OPEN EUROPE will stop processing the data, except for compelling legitimate reasons or the exercise or defense of potential claims.

You may exercise your rights in the following way: You have the right to access, rectify, and delete your data, as well as data portability, which you may exercise at the address of the website owner.

If you have given your consent for a specific purpose, you have the right to withdraw the consent granted at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.

If you feel that your rights concerning the protection of your personal data have been violated, especially if you have not obtained satisfaction in exercising your rights, you can file a complaint with the competent Data Protection Authority through its website: www.agpd.es.

HOW DID WE OBTAIN YOUR DATA?

The personal data processed by ASS. DE PROGRAMES EDUCATIUS OPEN EUROPE comes from the data subject.

No special categories of personal data are processed (these are data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data intended to uniquely identify a natural person, data concerning health, or data concerning a natural person’s sex life or sexual orientation).

THE WEBSITE OWNER may use cookies during the provision of services on the website. Cookies are physical files containing personal information stored on the user’s terminal. The user has the option to configure their browser to prevent the creation of cookie files or to receive warnings about them.

ASS. DE PROGRAMES EDUCATIUS OPEN EUROPE adopts the appropriate security levels required by GDPR (EU) 2016/679 of the European Parliament and Council and other applicable regulations. However, it cannot guarantee the absolute invulnerability of systems and therefore assumes no responsibility for damages caused by alterations third parties may cause to computer systems, electronic documents, or user files.

If you choose to leave our website via links to websites not owned by our entity, ASS. DE PROGRAMES EDUCATIUS OPEN EUROPE will not be responsible for the privacy policies of these websites or the cookies they may store on the user’s computer.

Our policy regarding email focuses on sending only communications that you have requested to receive.

If you prefer not to receive these messages via email, we will offer you the possibility to exercise your right to cancel and refuse to receive these messages, as provided in Title III, Article 22 of Law 34/2002, on Services for the Information Society and Electronic Commerce.

6. SOCIAL MEDIA

In compliance with the obligation to provide information set forth in Article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), we inform you that:
The social networks (hereinafter, “RRSS”) are owned by the website owner. This legal notice governs the terms of use of the mentioned online platforms.

Applicable Law and Jurisdiction

In general, the relationships between the website owner and users of its telematic services available on the RRSS are subject to Spanish legislation and jurisdiction. The parties expressly waive any other forum that may correspond to them and expressly submit to the courts and tribunals of the domicile of the website owner to resolve any disputes arising from the interpretation or execution of these contractual conditions.

User Acceptance

This Legal Notice regulates access to and use of the RRSS made available to internet users by the website owner. A user is any person who accesses, browses, uses, or participates in the services and activities provided on the website.
Access to the RRSS does not establish any commercial relationship between the user and the website owner. Access and browsing through the RRSS imply full acceptance of these Terms of Use. In the event of disagreement with these terms, the user must refrain from using the RRSS.

Access to the RRSS

Access to the RRSS by users is free and open. Certain services may require prior contract agreements.
If personal data must be provided to access certain services, their collection and processing will comply with applicable regulations, particularly the GDPR. For more information, please refer to our Privacy Policy.

Content and Use

Users must visit the RRSS responsibly, adhering to current legislation, good faith, this Legal Notice, and respecting the intellectual and industrial property rights held by the website owner or other third parties.
Using any content of the RRSS for illegal purposes or actions that may harm or modify the website or its contents is strictly prohibited.

The website owner reserves the right to make any modifications it deems necessary to its RRSS without prior notice, including altering, deleting, or adding content and services.

Intellectual and Industrial Property

The intellectual property rights of the RRSS content, design, and codes are owned by the website owner. Therefore, reproduction, distribution, public communication, transformation, or any other activity involving RRSS content, even if sources are cited, is prohibited without prior, express, and written consent from the website owner.

Liability and Guarantees

The website owner has taken the necessary measures within its capabilities and technology to ensure proper functioning of the RRSS and the absence of harmful components.
However, the website owner is not responsible for certain situations, including but not limited to:

  • Continuous availability of content.
  • Absence of errors or correction of defects.
  • Potential damages caused by individuals breaching the website’s security systems.

7. APPLICABLE LEGISLATION

These conditions are governed by current Spanish law.